1. Introduction & General Information
Welcome to topx2. These terms and conditions ("Terms") form a legally binding agreement between topx2 ("we", "us", "the Platform") and its users ("you", "member").
By using topx2's website (topx2.app) or creating an account, you are considered to have accepted all provisions of these Terms & Conditions. It is therefore important to read them in full before using the platform.
Topx2 is a trusted online betting and gaming platform built specifically for users in Bangladesh. We believe in transparency, fairness, and responsible gaming — and these terms and conditions are a reflection of that commitment.
2. Account Registration & Management
2.1 Registration Process
To open an account on topx2, you must provide accurate and up-to-date personal information. Only one account per person is permitted. Opening multiple accounts is a direct violation of these terms and conditions and may result in account suspension or termination.
- During registration, you must provide your full name, date of birth, email address, and mobile number accurately.
- Topx2 reserves the right to verify any information provided.
- Providing false information may result in account termination at any time.
- Email or mobile verification must be completed after registration.
2.2 Account Security
Keeping your account password and login credentials confidential is your responsibility. topx2 will never ask for your password by phone or email. If anyone requests your password, treat it as a fraud attempt and contact us immediately.
2.3 KYC Verification
Under these Terms & Conditions, topx2 may request KYC (Know Your Customer) verification at any time. This may require submission of a national ID, passport, or driving licence, along with proof of address.
3. Eligibility & Age Requirements
You must be 18 years of age or older to open an account and place bets on topx2. Use of this platform by minors is strictly prohibited.
- If a registered user is found to be under 18, the account will be closed and any deposited funds will not be refunded.
- Topx2 may request valid proof of identity at any time for age verification purposes.
- Complying with these Terms & Conditions is your legal obligation.
4. Betting Rules
4.1 Bet Placement Rules
Before placing any bet on topx2, read the specific rules for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so verify all details before submitting.
- The minimum bet amount is BDT 20 per bet; the maximum varies depending on the event.
- If odds change, the odds at the time the bet was accepted will apply.
- Topx2 reserves the right to void any bet accepted at incorrect odds due to a technical error.
- If a match is cancelled or postponed, bets will be settled in accordance with topx2's established policy.
4.2 Live Betting
In live betting, real-time odds can change rapidly. Odds may shift at any point before a bet is confirmed. topx2 reserves the right to suspend or void any live bet if irregularities in match conditions are suspected.
4.3 Prohibited Activities
The following activities are clear violations of topx2's terms and conditions and may result in account termination:
- Involvement in match fixing or any other form of misconduct.
- Arbitrage betting or any attempt to exploit the system.
- Using multiple accounts to claim bonus benefits.
- Placing bets using automated software or bots.
5. Bonus & Promotion Terms
Topx2 offers a range of bonuses and promotions, each with its own specific terms. Please read the relevant terms carefully before claiming any bonus.
5.1 Welcome Bonus
- New members receive a bonus based on a set percentage of their first deposit.
- The welcome bonus can only be claimed once.
- A wagering requirement must be met before bonus funds can be withdrawn.
- Wagering must be completed within 30 days of receiving the bonus.
5.2 General Bonus Terms
- Bonuses may only be used for betting and cannot be withdrawn directly.
- Topx2 reserves the right to modify, suspend, or cancel any promotion at any time.
- Accounts suspected of bonus abuse may be subject to investigation.
6. Payment & Withdrawal Policy
6.1 Deposits
Topx2 supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is BDT 200. Deposits are usually credited instantly, though bank transfers may take 1–2 business days.
6.2 Withdrawals
- The minimum withdrawal amount is ৳500 BDT.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals are typically processed within 24 hours.
- Additional verification may be required for large withdrawal amounts.
- Withdrawals may be withheld until KYC verification is complete.
6.3 Currency & Taxes
All transactions on topx2 are conducted in Bangladeshi Taka (BDT). Members are solely responsible for any applicable tax deductions on winnings. topx2 does not provide tax advice under these Terms & Conditions.
7. Responsible Gaming
Topx2 believes betting is a form of entertainment, not a source of addiction. Our responsible gaming policy is designed to help members build healthy betting habits.
- Members can set their own daily, weekly, or monthly deposit limits.
- You may apply for temporary or permanent self-exclusion at any time if needed.
- If you encounter any betting issues, topx2's support team is ready to help.
8. Privacy & Data Protection
Topx2 takes the protection of your personal information very seriously. Our full privacy policy here is available. In brief:
- Your information is used solely for the purpose of providing our services.
- Your information is never sold or shared with third parties without your consent.
- All data transmission is secured via SSL encryption.
- You have the right to request the deletion of your data.
9. Account Closure & Suspension
Topx2 reserves the right to temporarily suspend or permanently close any account under the following circumstances:
- Violation of any provision of these terms and conditions.
- Fraudulent or suspicious activity.
- Failure to complete KYC verification or providing false information.
- Upon evidence of being underage.
- At the direction of law enforcement authorities.
Members may request account closure at any time. If an eligible balance remains at the time of closure, it will be returned following verification.
10. Right to Amend Terms & Conditions
Topx2 reserves the right to update these Terms & Conditions, in whole or in part, at any time. Members will be notified of any significant changes in advance via email or platform notification.
Continued use of the platform after updated terms have been published will be considered your acceptance of the new terms.
11. Contact & Support
If you have any questions or concerns regarding these Terms & Conditions, please contact our support team:
- Email: support@topx2.app
- Live Chat: Live chat support is available directly on the platform.
- Help Centre: Help Centre page Visit.
Our support team is available 24 hours a day, 7 days a week.